Frequently Asked Questions

If you are unsure which spell would work best for you, we recommend you go with either your first choice or your gut instinct. Please keep in mind that your particular request could be fulfilled by several different spells. As all our spells are powerful and cast by a skilled practitioner, you can rest assured that any one of several spells you select will do just fine.

It's very simple. After you add a spell to your shopping cart and click on the checkout button, you will be asked to do the following: (1) Enter your name & address, (2) Choose a shipping method, (3) Enter the details of your request.

Today, the art of spell casting has reached mainstream America. People from all walks of life have come back to us time after time asking for spells to help them in love, work, finances, disputes... We receive letters every day thanking us for bringing about results which hadn't occurred otherwise.

We have an extremely high success rate, and most of our clients are very happy with the results. Perhaps the best evidence of our success is the actual testimonials that you will find throughout our website. Each testimonial is real, and is used only with permission.

Some report positive results the moment they ask for a spell to be cast. Many experience results the day the spell is cast (you will receive a letter in the mail giving you this date). And some do not feel anything for several days, or even a week or two, then suddenly realize the spell's effects have kicked in. Spell casting is an art, not a science, and is therefore somewhat unpredictable.

People who have had near death experiences often report encountering spirits of people who have already passed on--even though some of these people died hundreds, even thousands of miles away. In the spirit world, time or place has no significance. To a skilled spell caster--someone who is intimate with the spiritual world--it doesn't matter if you are in the same room or in another state. It is the power and experience of the spell caster that is of utmost importance.

Usually. However, if you are in immediate physical danger (such as in an abusive relationship), we strongly recommend you contact the local authorities.

In addition to requesting a spell, we also suggest to our clients that they not solely rely on the spells. Spells work best as a supplement to proactive behavior. You should concentrate your thoughts and energy on achieving your goals, while knowing that the spell is working on your behalf.

Within a few days of receiving your order, we will send you a letter through the mail explaining the exact day the spell will be cast, the time frame for it to take effect, and any other instructions that are necessary.

Absolutely not. Even our Retribution Spells are not designed to harm someone else rather, they are intended to right a wrong.

Many of our clients request reinforcement spells when they feel the situation calls for it. Reinforcement spells are particularly effective for urgent, serious situations.

Simply request another spell (the same one you requested previously), and during checkout you can explain your request and that it is a reinforcement spell. The cost of a reinforcement spell is the same as the original spell.

Only if your request specifically asks it to counter another spell. Otherwise, our spells do not alter or conflict with previous spells and only do exactly as you request.

Obviously, the more we know about the other person, the better. However, just knowing the other person's name (and that he or she is in your thoughts) is enough for us to cast the spell. If you only know their first name, that is fine too.

No. Once a spell has been requested, we cannot change it. Please be careful when ordering!

If you request a Spell, we will cast the spell on your behalf. We will then send you a letter through the mail explaining the exact day the spell will be cast, the time frame for it to take effect, and any other instructions that are necessary.

If you request a Spell Kit, we will send you a kit through the mail that will include the items and instructions you will need in order to cast the spell yourself.

To place an order online, please first browse our website. Once you find a product or service that you would like to purchase, click the "Add to Cart" (or similar) button at the bottom of that page. You will then be shown the contents of your shopping cart, and may continue shopping, or start the checkout process.

During checkout, you will be asked for your shipping information, shipment method, and for the details of any Spell Requests. On the next page (after clicking "Continue") you will be asked for your Billing information.

Your order will not be placed until you click the "Place Order" button at the bottom of the Billing information page.

If you are using Yahoo!'s "Express Checkout" feature, the checkout process will be contained on one page instead of two.

For online orders, we accept Visa, Mastercard, Discover, and American Express. If you wish to purchase with a check, cash, or money order (always in U.S. Currency only!), you can mail us an order. Click here for a printable orderform (PDF Format).

The shipping and handling fee is added to every order, and it is non-refundable. Please note that this fee helps us with administrative expenses, and allows us to keep the cost of the services and products very affordable.

Your browser must accept Cookies for our shopping cart to work properly. Please go here for instructions on how to enable cookies.

Also, please make sure both your Privacy and Internet Security settings are at "Medium (Default)" or lower.

Additionally, if you use a personal firewall such as ZoneAlarm, McAfee, or Norton, it may be configured too strictly. Try lowering the restrictions and/or disabling it temporarily to see if that solves the problem.

With normal processing, we will ship your order within a few days. With rush proccessing, we will put your request at the top of the list, and ship your order as soon as possible, normally within one business day.

All domestic orders are shipped via USPS First Class Mail. International normal orders will be shipped via USPS Global Air Mail. International rush orders will be shipped via USPS Global Priority Mail. Please see our estimated shipping times for more information.

You will usually receive your order within several days depending on how far you are from California and whether whether you requested regular processing or rush processing. Please click here to see our estimated shipping times.

During holidays it may take longer for us to process your order. Please be patient and allow additional time for your order to reach you.

Please be sure to allow ample time for your order to reach us. Once received, we process orders as quickly as possible. However, it usually takes much longer than you would expect for us to receive your order.

If sending us an order within the Domestic United States, please allow 10 DAYS for your order to reach us. Then please allow an additional 10 DAYS for your order to reach you. We understand that many of our clients are eager to see results as quickly as possible, but unfortunately the US Postal Service can sometimes be rather slow.

If you are sending us an international order, please allow THREE WEEKS for your order to reach us.

Online & Fax, we accept Visa, Mastercard, American Express, Discover. Through the mail, we accept credit cards, checks, money orders, or cash. We also accept Paypal payments, sent to orders@dassi-inc.com. U.S. currency only, please!

You can mail us an order, and include a check, money order, or cash. We also accept Paypal payments, sent to orders@dassi-inc.com. U.S. currency only, please!

You can print out an order form here (PDF Format).

Of course. Some of our clients make this request due to privacy concerns and we are happy to comply. You can make this request when you place your order--please be sure to tell us in the "comments" section.

Yes! Any transaction you make with us is completely secure. The credit card and ordering information you provide to us when purchasing our products are protected by Yahoo's secure servers, using industry-standard SSL encryption. This means that any time your credit card information is transmitted over the internet, it is encrypted so that nobody else can read it.

Additionally, we use a service called McAfee Secure, which continually monitors our website for security and certifies that it is indeed safe to shop with us. Please click on the McAfee logo for more information and to verify our certification:



Please also note, too, you can always order from us by mail or fax. Click Here (PDF) for an Order Form you can print and then mail or fax to us.

No.

Yes, you may order our products, but you must get your parent's permission first. We cannot cast spells for anyone under the age of 18.

If you are in physical danger in any way, or are in an abusive relationship of any kind, please call the police or "911". Please call right now.

Please call the National Hopeline Network at 1-800-SUICIDE (1-800-784-2433). This is a toll-free call, available 24/7. Please call right now.

Please also visit The American Association of Suicidology for information on possible steps you can take to receive the help you need. (opens a new browser window)

You have up to one full year to decide whether or not you are satisfied with any product or service from us. Merely return what we've sent you within 365 days of purchase and we will give you a full refund (minus shipping and handling fees). Period. No questions asked.

We ask that you return anything we've sent to you to the following address:

Please send materials to:
California Astrology Association
P.O. Box 10150
Canoga Park, CA 91309

Please be sure to include your order number (if known), your name, and your address. We will refund your money in the same way you paid originally, EXCEPT for cash. (If you paid via credit card, we will issue a credit to your card. If you paid via cash or check, we will send you a check.)

If you request a refund we will cancel the spell accordingly and issue a refund (minus shipping and handling fees). (If you paid via credit card, we will issue a credit to your card. If you paid via cash or check, we will send you a check.) Please keep in mind that when we cancel a spell there is no way to tell how much it has taken hold or at what stage it has progressed.

For Spells: We do not accept exchanges of spells. You may, of course, ask us to cancel the spell and request a refund, and then order a different spell.

For Products: We are only able to offer a maximum of two exchanges. Unfortunately, not all of our clients are completely honest. We have actually had clients in the past that have asked for dozens of exchanges (really!). Obviously, if a product is not working for you, you may ask to try another one. But we respectfully ask that you do not deliberately take advantage of us.

We reserve the right to refuse to exchange any of our products or services. If this happens, we will gladly offer you a refund if you return whatever we have sent you.

Click here for instructions for requesting a refund.

Yes.

We do our best to respond to every email within 24 hours. The reason you might not have received our response is because our emails sometimes get marked as 'spam', so check your spam box. If this occurs, add us to your list of contacts so this problem wont happen again.